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Case study Just Eat Takeaway.com | FuseLogic

Written by FuseLogic | Jan 1, 1970 12:00:00 AM

Just Eat Takeaway.com: growing fast and securely

With Okta and FuseLogic, access control for Takeaway.com has become fun, easy and secure. For Takeaway.com, this provides the opportunity to shift focus back to growth.

Company size

16,000

Headquarters

Amsterdam

Industry

Food delivery

Launch

Within 2 weeks

Just Eat Takeaway.com, FuseLogic & Okta

Thuisbezorgd has been the market leader in the Dutch food delivery industry for years. In 2019, they delivered 38 million meals to doorsteps across the Netherlands, handling 95% of all delivery orders. But the parent company Takeaway.com was also making great strides internationally. Especially considering the recent acquisitions of Just Eat and Grubhub, the number of orders worldwide is many times higher. Just Eat Takeaway.com is a global player in food delivery. We are very proud to support Just Eat Takeaway.com together with Okta in the area of Identity & Access Management.

Okta Proof Of Concept (POC)

In 2018, Just Eat Takeaway.com conducted a Proof Of Concept (POC) with FuseLogic to evaluate whether Okta would be the right choice for Identity & Access Management. It was important that the solution would make the organization more agile while also providing the right level of security. A 14-day implementation was planned for this POC. But because the Okta implementation was so straightforward, it only took 9 days. After this impressive result, Just Eat Takeaway.com was clearly impressed with Okta. This was primarily thanks to the ease of integrating and using Okta's solutions. Shortly after, Just Eat Takeaway.com started a global implementation of the project.

 
“By helping us easily and securely manage our user identities and access rights, Okta lets us focus on getting our jobs done as we grow, so we can continue to develop, scale and build the best possible offering for our restaurants, customers and couriers.”

Erich Radstake Global IT Director, Just Eat Takeaway.com

Business support with Okta Identity Cloud

Okta and FuseLogic support Just Eat Takeaway.com in achieving their sustainable growth goals. An important priority is ensuring that the Just Eat Takeaway.com developer team is not overburdened. This team focuses entirely on delivering the best possible online experience for customers and internal employees. That is why Okta is used for security and user convenience in the area of Identity & Access Management.

The 14,000 Just Eat Takeaway.com employees use Okta to easily access all the applications they need. For these 14,000 employees, 40 applications have already been integrated with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for a secure and fast login.

The following Okta products are used within the organization to keep everything running as smoothly and securely as possible:

  • Single Sign-On to enable access to all required applications and systems through a single portal.
  • Multi-Factor Authentication for additional security. Through these tools, employees can quickly and securely access all the applications they need.
  • Universal Directory is used to ensure that everyone receives the right access.
  • Advanced Lifecycle Management enables the organization to fully automate the Joiner, Mover, Leaver process. This ensures that employees (users) always receive or lose the appropriate access rights.

HR Driven IT provisioning

At Just Eat Takeaway.com, the automation of granting and revoking access rights is driven by making the HR system the leading source. In Okta's terms, this is called 'HR Driven IT Provisioning'. For Just Eat Takeaway.com, this means that the data entered in Workday drives the assignment of user access rights. This makes it very easy to adjust access rights for employees who are onboarding, changing positions or offboarding. This is especially important for an organization that is growing rapidly and conquering the world of online food ordering.