With its versatile banking app, service-oriented business model and fast account creation, bunq is changing the way people bank. bunq's popularity has driven strong company growth, but manual Identity and Access Management solutions struggled to keep up with this rapid expansion.

Combining security and convenience

bunq and Okta share the same goal: improving the user experience by combining security and convenience. bunq's IT team was looking for a system that would minimize manual tasks, and thanks to its advanced automation capabilities, they chose Okta.

A new foundation for identities in just two weeks

With support from FuseLogic, bunq implemented Okta in just two weeks. After integrating with the HR system BambooHR and connecting key apps with Single Sign-On (SSO) and Multi-Factor Authentication (MFA), the team deployed Lifecycle Management to automate application provisioning, as well as Advanced Server Access to automate access rights for developers.

There are approximately 15 applications that every bunq employee needs access to, such as Google Workspace and Slack. Thanks to Okta's Lifecycle Management, access to these apps is automatically granted and revoked based on reliable HR data.

"The technical integration of Okta and BambooHR took only a few hours. Within two weeks we had imported all the necessary user data, laying the foundation for our Identity and Access Management."

Wessel Van, DevOps and Software Engineer at bunq

Advanced Server Access

bunq makes extensive use of cloud server capacity, and administrator access to these servers must be demonstrably strictly limited. In the past, a complex and time-consuming process was used for this.

"When we wanted to give developers access to our servers, we had to manually update SSH keys and wait at least an hour for everything to be set up. With Okta's Advanced Server Access, we have fully automated this step, saving 95% of developer onboarding time and giving our employees access within minutes."

Wessel Van, DevOps and Software Engineer at bunq

The benefits for bunq

80% of audit preparation automated with Okta

1 password instead of 5 thanks to SSO, improving the user experience for all employees

95% faster access to servers with Advanced Server Access

Faster, easier, more secure

With Okta, bunq has simplified app access for over 500 employees and automated manual IT tasks, accelerating company growth. And with consistent MFA protection, custom alerts and automated access rights, bunq has further enhanced security.

Improving security and compliance through automation

Now that Okta's automation capabilities have proven their value, bunq is considering deploying Okta to automate even more identity processes. With Okta Identity Governance, bunq will be able to implement automated, self-service requests for access to apps and resources.