The problem: manual access management costs time and money

With many flex workers, part-timers and high staff turnover, manual access management at Intergamma becomes unsustainable. The concrete consequences:

• Slow onboarding: New employees wait days for access, directly impacting their productivity
• Unnecessary costs: Access rights of former employees remain active, leading to redundant license costs
• Overloaded service desk: Constant stream of calls about passwords and access issues
• Compliance risks: No overview of who has access to which systems

After nearly a year of development with Microsoft Entra ID, results remained elusive. The expected customization and development costs kept rising, while the franchisees were still waiting for a working solution.

The solution: proven expertise, fast results

Intergamma chose a Proof of Concept with Okta and FuseLogic.

One day for what a year could not achieve. We succeeded in demonstrating all crucial use cases within a single day. Where months of development had yielded little, it was now immediately clear what was possible.

Strategic implementation approach The biggest challenge: connecting more than 40 different HR systems from franchisees. Our solution starts with a central scheduling package as the source system for rapid rollout to all 400 DIY stores. The individual HR systems were then connected in phases from the working Okta platform.

The results: immediately measurable impact

Within a month, Okta was running for all 400 DIY stores. The impact:

• Automated JML processes: New employees are immediately productive, departed employees instantly lose access
• Cost reduction: No more spending on unused licenses
• Less IT pressure: Significantly fewer service desk calls for access and passwords
• Foundation for growth: Platform ready for expansion to Belgium and new applications

"FuseLogic, together with Intergamma, built a perfectly working Okta environment on budget and in record time. With AFAS HR as the source system and Office365, TOPdesk, Ultimo, Speakap and I-Talent connected. Thanks to the enthusiasm within the organization, we now have the buy-in to quickly move forward with connecting Intergamma Belgium, more apps and the DIY stores. In addition to excellent Okta knowledge and the right cloud mindset, the FuseLogic consultants also have the necessary IAM experience.

I think Okta is fantastic, and as a CIO, an IT project like this truly makes you enthusiastic!"

Simon Hansen, CIO Intergamma

Why it worked: speed, flexibility and experience

Intergamma demonstrates that speed and flexibility are often more important than searching for the theoretically ideal solution. By choosing proven technology and experienced implementation, a stalled project was transformed into a working foundation for further growth.

Is your IAM project stuck? Discover how our pragmatic approach delivers results within 30 days. We can walk you through it together in 30 minutes!