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Customer Identity & Access Management

Better digital customer experiences

Customer Identity & Access Management

Your customers need easy access to the information they require, but in a secure way. Our modern CIAM platform makes this possible: all key features included as standard and quick to implement.

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Optimize digital customer experiences

When developing apps, websites and portals for customers, identity management is needed for registration and processing of user accounts. With CIAM from FuseLogic, app developers and security teams can reduce time-to-market, collect valuable customer data and increase revenue.

Also read: What is Customer Identity and Access Management (CIAM)?

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Secure and user-friendly

FuseLogic's modern CIAM platform is based on Okta Customer Identity Cloud, powered by Auth0. This platform delivers all key features as standard and can be implemented quickly. This way, you can innovate without compromising on security.

From registration to sign-out, our solution offers a secure, optimized digital experience for your customers, enabling you to turn visitors into loyal customers.

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Excellent customer experience

Your customers are accustomed to the simplicity, convenience and service of Facebook and Google and expect the same from your organization. You want to make logging in as easy as possible for customers, with as few passwords and other security options as possible.

Our CIAM solution offers advanced options such as single sign-on (SSO) and self-service password reset. This allows your customers to manage as much as possible themselves, without needing a support desk. Also, our CIAM solution works on computers, laptops, smartphones and tablets alike.

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Passwordless login is faster, easier and just as secure

With passwordless as part of our CIAM solution, your customers can log in quickly, easily and securely to your webshop, portal or application, without passwords and without hassle.

This improves the customer experience in all digital interactions with your organization from day one and can have a positive impact on your e-commerce conversion. Because a user frustrated by a cumbersome login or checkout process may abandon their shopping cart without making a purchase.

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Security and insight

A CIAM solution must guarantee security. Customers entrust their personal data to your business, so the system must comply with GDPR. Multi-factor authentication (MFA) helps protect applications and data with an extra layer of security when needed.

In addition to user management, authentication and authorization, our CIAM solution automatically records which actions were performed and by whom. This provides extra control and therefore extra security and helps demonstrate that you have taken the right measures to protect customer data.

Identity Management at the speed of business

With FuseLogic's CIAM solutions, you improve the customer experience and your customers' sense of security. Get in touch with our team of experts to discuss how we can help you!

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FuseLogic insights

The latest developments and best practices in Identity Management and Identity Governance.

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SOLUTION PAPER

Identity Management at the speed of business

FuseLogic delivers Identity Management at the speed of business: faster and simpler, without compromising on security or ease of use. Download our free solution paper and discover how your organization can achieve this too.